Multi user administration will enable the administrator to create multiple sub-user logins under an admin account and assign module level permissions to each of them. This facilitates sharing of monitoring data with different departments of your organization. Multi-user logins also allow you to escalate critical down time information to higher management.
Module Permissions
The following are the different module permissions available under Mange Users feature.
-
Monitors
-
Accounts
-
SLA
-
Schedule Maintenance
-
Contacts
-
Make Public
-
Spokesperson
Module Permissions
-
Permission Deny refers to users who will not have access to a particular module.
-
Permission Read refers to users who have read-only access to a particular module.
-
Permission Read/Write refers to users having full access to a particular module and its settings.
Manage Users Panel
Based on the permission levels assigned by the administrator, the user will have access to various modules accordingly. Once the user is assigned a particular module with relevant permission, Site24x7 will send an automated email along with user’s login ID and auto-generated password credentials.
Monitors:
Users with relevant permission can create/edit/delete/suspend monitors, view monitor details, mark downtime as maintenance, delete maintenance.
Accounts:
Users with relevant permission can buy monitoring credits, SMS packs, user packs, download invoices, etc,.
SLA:
Users with relevant permission create, edit or delete SLA reports. They can change the configuration and settings of SLA goals for various reports.
Schedule Maintenance:
Users with relevant permission will have access to Schedule Maintenance records. The users can create, edit and schedule maintenance for the websites that are being monitored.
Contacts:
Users with relevant permission will have access to Alert Contacts information. They will be able to add new contacts, edit contacts, create, edit and delete contact groups.
Spokesperson:
Spokesperson refers to users with permission to comment in the Operations Dashboard and Status View public pages. Relevant permission will have access to the Operations Dashboard of various websites being monitored by Site24x7.
Make Public:
Users with relevant permission can showcase the performance of their website(s) to their customers publicly or via intranet portal.
Notes:
- Multi-user administration is a paid feature and in Enterprise edition you will have 5 sub-users for free.
- For instructions on how to add multi-user logins read User Account Basics