Add-New-Mail-Server-Monitor :: Version5

Find Your SMTP Host.

Enable email fetching-POP/IMAP Monitoring.

You have the option of enabling POP/IMAP monitoring while configuring Mail Server Monitor. POP/IMAP enabled monitoring will help you to check the performance of incoming mail

In Add Mail Server page select Enable e-mail fetching (POP/IMAP)   and select check box Use POP to enable POP monitoring or select check box Use IMAP to enable IMAP monitoring.

You will have the following details under POP/IMAP enabled monitoring.

1. POP (or IMAP if you are selecting IMAP) Host/IP: Enter your POP (or IMAP if your are selecting IMAP) Host name or IP.
   

2. POP (or IMAP) Port: Input your POP (or IMAP) port here. By default POP port will be 110 and IMAP port will be 143.
   

3. Fetch folder: Give the name of the folder you want to fetch. By default fetch folder will be Inbox for POP. You can change fetch folder for IMAP.
   

4. User Name:  Enter the user name of your POP (or IMAP) host.
   

5. Password: Enter the password for the POP (or IMAP) host.
   

6. Mail Subject: This will be the subject field for the fetching mail. By default "Site24x7 - Testing Mail Server" will be the mail subject.You can change the same based on your requirement.

Note: You can also choose to use a SSL (Secure Sockets Layer )  and TLS (Transport Layer Security) connection for the monitoring. ​Select the appropriate check boxes after selecting Enable e-mail fetching (POP/IMAP) check box.

Advanced configuration features in Mail Server RTT.

1. Downtime Configuration

2. Notification Template

3. Alert Configuration

Downtime Configuration

Under Downtime Configuration you have the option to configure alert frequency, alerting hierarchy and the like. You can see the following options under Downtime Configuration.

1. Report site as down on failure from: Using this option you can choose to be notified only after your site is down from 'n' locations (where 'n' can be 1st, 2nd or 3rd locations)

2. Downtime Notification:  This option allows you to determine when you should be alerted about your site downtime status. You can configure the alert such that you will be notified about any site downtime only after the 'nth' failure, according to your set value. Choose your value from the drop down.

3. Persistent Notification: When you opt for Persistent Notification, you will get continuous notifications till your website is back to normal functioning. You can choose for persistent notification after every error or after 'nth' error.  

Select the check box and choose your error notification frequency from the drop down against it.

Escalate if downtime exceeds:  This option will let you escalate your website performance issues to a higher authority, if the downtime exceeds a set time value.

Select the check box and enter the desired time value (in minutes) to configure this alert. You also can choose whom to escalate by choosing a contact name from the drop down list against the same.

Downtime configuration

Notification Template

Using Notification Template, you can customize your email alert templates. Select an email template from the drop down list. 

For instructions on how to create alert templates, see Alert Templates.

 

Alert Configuration

Using Alert Configuration you can configure alerts based on a variety of parameters . You can choose to receive alerts when the response time crosses some threshold value or when the server is unavailable etc...
Use the following options to configure your alerts,
 

1. Unable to send / retrieve mail: This option will be enabled by default for Mail Server RTT monitor.

2. Response time check: Response time is defined as the total time taken by the our servers to connect to the target server and download the entire HTML content. By enabling this option, you will be notified when the response time crosses a specified value.   All your selected locations will be listed under this option. Primary location will be selected by default and you can choose Secondary locations to receive downtime notifications.